Shipping policy

Shipping Policy

Delivery destinations

My Happy Place currently has shipping configured for the United States, Canada, United Kingdom, Australia, Hong Kong, Israel, Japan, Malaysia, Singapore, South Korea and the United Arab Emirates. Availability depends on the product and delivery address. The available shipping methods and charges for your order are shown at checkout. Delivery to the Philippines is not currently offered.

Shipping charges

Please review the shipping charge and final order total before completing your purchase. Available methods may vary by destination and cart contents.

Processing and delivery estimates

Processing and transit times vary by product, supplier and destination. We do not currently publish a fixed store-wide processing or delivery timeframe. If you need your order by a particular date, please contact us before purchasing for the available estimate. Any estimate provided is not a guaranteed delivery date. Carrier disruptions, customs inspections and other circumstances may affect delivery.

Delivery details and order assistance

Please enter an accurate delivery address and contact details at checkout. If you notice an address error after ordering, contact us promptly. Address changes may not be possible once an order has been dispatched. For dispatch updates, tracking availability, delays or a parcel that has not arrived, contact us with your order number.

International orders

International deliveries may be subject to customs requirements and import charges. Review any duties and taxes shown at checkout and check the destination's import requirements before ordering. Contact us if you need clarification about charges before purchasing.

Damaged or incorrect items

If your order arrives damaged or contains an incorrect item, contact us with your order number and relevant details or photos so we can review the issue. Returns and refunds are handled under our return and refund policy and applicable consumer law.

Contact

Email: enayajocerimay@gmail.com
Phone: +63 956 241 4979